Automotive

Grappone Toyota – A 77,000 SF Energy-Efficient Dealership

High-performance energy efficiency and modern automotive service innovations drive this dealership transformation.

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Transforming Grappone Toyota: A Cutting-Edge Dealership Redesign

As the automotive industry evolves, dealerships must keep pace with modern consumer expectations, sustainability requirements, and operational efficiency. Grappone Toyota, a longstanding and reputable dealership in Bow, NH, recognized the need for an extensive renovation to enhance its customer experience, improve service capabilities, and integrate energy-efficient solutions. Jewett Construction took on this transformative project, renovating the existing dealership into a state-of-the-art, 77,000-square-foot energy-efficient facility that now serves as both the dealership and the expanded service center for Grappone’s corporate headquarters.

Designing for a Superior Customer Experience

The goal of this renovation was to create a facility that provided an exceptional experience for customers while ensuring operational efficiency. The new dealership features a modern and inviting showroom, upgraded service areas, and thoughtful design elements that align with Toyota’s latest corporate branding.

Showroom enhancements included:

  • Expanded Floor Space: The newly designed showroom provides more room for displaying vehicles, allowing customers to explore different models with ease.
  • High-End Finishes: Premium materials such as porcelain tile flooring, sleek lighting, and modern ceiling designs create an upscale environment.
  • Enhanced Customer Lounges: A new lounge area with comfortable seating, complimentary refreshments, and digital screens provides a relaxing space for customers.
  • Interactive Sales Kiosks: Customers can now explore Toyota models, financing options, and feature customizations through digital kiosks integrated into the showroom.
  • Streamlined Flow: The layout has been optimized to improve customer movement, from browsing vehicles to finalizing purchases.

Expanding the Service Center for Greater Efficiency

As customer demand for vehicle maintenance and servicing increased, Grappone Toyota required an upgraded service facility that could accommodate more vehicles while ensuring fast, high-quality service. Jewett Construction overhauled the existing service center, adding more space, upgrading equipment, and implementing process improvements.

Service center enhancements included:

  • Increased Service Bays: The renovation expanded the number of service bays, allowing technicians to work on more vehicles simultaneously, reducing wait times.
  • State-of-the-Art Equipment: The facility now includes cutting-edge diagnostic tools, alignment machines, and high-speed lifts.
  • Dedicated Quick Lube Lanes: To accommodate customers looking for fast oil changes and minor maintenance, new quick lube lanes were installed.
  • Improved Workflow Efficiency: The layout was restructured to optimize technician movement, making the service process smoother and faster.
  • Customer-Facing Updates: A digital service board allows customers to track their vehicle’s status while they wait.

Exterior Upgrades for a Sleek and Modern Appeal

The exterior of a dealership plays a crucial role in attracting potential customers and maintaining brand consistency. The Grappone Toyota renovation included a complete redesign of the building’s facade, ensuring that it aligned with Toyota’s corporate image and offered a striking visual presence.

Exterior improvements included:

  • New Toyota Signature Entryway: The dealership now features Toyota’s iconic entry portal, making it instantly recognizable to visitors.
  • Modern Facade with ACM Panels: Aluminum Composite Material (ACM) panels were installed, creating a sleek, durable, and contemporary look.
  • Enhanced Outdoor Lighting: LED lighting was added to the parking lot and building exterior to improve visibility and energy efficiency.
  • Landscaping Upgrades: New green spaces and pedestrian-friendly pathways were incorporated to enhance curb appeal.

Seamless Operations During Construction

One of the biggest challenges of any dealership renovation is ensuring minimal disruption to daily operations. The Grappone Toyota project required careful planning and phased construction to keep the dealership running while major upgrades were made.

Key strategies for maintaining business continuity included:

  • Executing renovations in phases to keep sections of the facility open at all times.
  • Implementing temporary customer access points to maintain a smooth experience.
  • Scheduling high-impact construction tasks outside of peak business hours.
  • Maintaining constant communication with dealership staff to adapt as needed.

Commitment to Sustainability and Energy Efficiency

Sustainability was a key focus of the Grappone Toyota renovation. As energy efficiency becomes an increasingly important factor in commercial construction, Jewett Construction ensured that this facility met modern environmental standards.

Sustainable features included:

  • Solar Power Integration: The facility now includes rooftop solar panels, helping reduce reliance on traditional energy sources.
  • LED Lighting Throughout: Energy-efficient LED lighting was installed in the showroom, service center, and exterior areas.
  • Smart Climate Control: A state-of-the-art HVAC system optimizes energy usage and provides consistent indoor comfort.
  • Water Conservation Features: Low-flow fixtures and a rainwater collection system help reduce water usage.

A New Standard for Dealership Design

With the completion of this extensive renovation, Grappone Toyota has set a new standard for modern dealership design. Customers now enjoy an enhanced shopping experience, while the service center operates with greater efficiency than ever before. Additionally, the facility’s focus on sustainability ensures long-term energy savings and environmental responsibility.

Jewett Construction takes pride in having delivered a dealership transformation that not only meets Toyota’s corporate standards but also elevates the customer experience in Bow, NH. If you’re looking to upgrade your dealership, contact Jewett Construction to learn more about our expertise in automotive facility renovations.

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